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Existing NewDay USA Customers

Access your loan account

Visit our online portal (powered by PHH Mortgage Services) to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.


Request payoff statement

Call 800-449-8767 for payoff inquiries.


Trouble paying?

We may be able to help. Contact our Loss Mitigation department at 800-330-0423. We will do everything we can to assist you.


Additional support

Customer care representatives are standing by at 888-484-2007 to assist you with an existing NewDay USA mortgage.

New Customers

Questions About VA Loans?

Visit our FAQ page for general information and answers to common VA loan questions.

Interested in a new loan?

Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.

Too Much Mail?

If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".

To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:

  • Name
  • Address
  • Reservation # on your mail piece

You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.

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Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.