Existing NewDay USA Customers
Request payoff statement
Call 800-449-8767 for payoff inquiries.
Trouble paying?
We may be able to help. Contact our Loss Mitigation department at 800-330-0423. We will do everything we can to assist you.
Additional support
Customer care representatives are standing by at 888-484-2007 to assist you with an existing NewDay USA mortgage.
New Customers
Questions About VA Loans?
Visit our FAQ page for general information and answers to common VA loan questions.
Interested in a new loan?
Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.
Too Much Mail?
If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".
To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:
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You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.
Kenneth C.“This was such an easy process. Our loan was at 5.5 percent and with the new VA benefit it was reduced to 3.5 percent. What a savings. I would like to thank Neil O’Neil for helping us through this refinance. He was great”
JoAnne“Unbelievable customer service. Our mortgage analyst was absolutely awesome. He made this refinance seamless, quick, effort-free and he was a delight to work with.”
George W.“Everything was easy to do!!”
Ask a VA Loan Expert
It's our turn to serve you.
Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.