NewDay USA Customer Service

Existing NewDay USA Customers

Access your loan account

Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.

Request payoff statement

Visit out online portal for payoff inquiries.

Trouble paying?

We may be able to help. Contact our ServiceMac Loss Mitigation Department at 855-977-4351 or by emailing LossMitsupport@MyNewDayUSALoan.com. We will do everything we can to assist you.

Additional support

Customer care representatives are standing by at 855-993-1716 to assist you with an existing NewDay USA mortgage.

New Customers

Questions About VA Loans?

Visit our FAQ page for general information and answers to common VA loan questions.

Interested in a new loan?

Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.

Too Much Mail?

If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".

To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:

Name
Address
Reservation # on your mail piece

You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.

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Call Us

Excellent

7111 reviews on

NewDay USA Customer Service

Existing NewDay USA Customers

Access your loan account

Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.

Request payoff statement

Visit out online portal for payoff inquiries.

Trouble paying?

We may be able to help. Contact our ServiceMac Loss Mitigation Department at 855-977-4351 or by emailing LossMitsupport@MyNewDayUSALoan.com. We will do everything we can to assist you.

Additional support

Customer care representatives are standing by at 855-993-1716 to assist you with an existing NewDay USA mortgage.

New Customers

Questions About VA Loans?

Visit our FAQ page for general information and answers to common VA loan questions.

Interested in a new loan?

Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.

Too Much Mail?

If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".

To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:

Name
Address
Reservation # on your mail piece

You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.

Excellent

7111 reviews on

"The loan team that assisted me had amazing communication, were very patient and attentive. My questions were always answered and they made sure to explain every step of the process!..."

TJ W.

"From the very first telephone call thru to the end, Michael Coleman III was both professional and extremely knowledgeable of this program. The whole process went very smoothly. Thank you for the blessings we received because of this loan!..."

Ricky J.

"This was the smoothest refinance we ever experienced. Surprised how quickly it all went. Definitely would recommend to others...."

James A.

Excellent

7111 reviews on

"The loan team that assisted me had amazing communication, were very patient and attentive. My questions were always answered and they made sure to exp..."

TJ W.

Excellent

7111 reviews on

"From the very first telephone call thru to the end, Michael Coleman III was both professional and extremely knowledgeable of this program. The whole ..."

Ricky J.

Excellent

7111 reviews on

"This was the smoothest refinance we ever experienced. Surprised how quickly it all went. Definitely would recommend to others...."

James A.

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