Existing NewDay USA Customers
Access your loan account
Visit our online portal (powered by PHH Mortgage Services) to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.
Request payoff statement
Call 800-449-8767 for payoff inquiries.
Trouble paying?
We may be able to help. Contact our Loss Mitigation department at 800-330-0423. We will do everything we can to assist you.
Additional support
Customer care representatives are standing by at 888-484-2007 to assist you with an existing NewDay USA mortgage.
New Customers
Questions About VA Loans?
Visit our FAQ page for general information and answers to common VA loan questions.
Interested in a new loan?
Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.
Too Much Mail?
If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".
To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:
- Name
- Address
- Reservation # on your mail piece
You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.
Kent C.“Okay, let's start with the account executive that worked with me. Stanford Guarino. This man was on it right from the start, he knew what was required and he stayed on top of all of it. We got started in the process a little early after I'd responded to a...”
James P.“I was very pleased with the whole process! Our Agent kept us informed and answered all concerns throughout the process, in fact it was As described ,streamlined.we were very happy, Appreciated the fantastic new rate and of course The smaller payment!Thanks to...”
Donald C.“Process was extremely easy and your agent was pleasant. Got a fantastic rate. Closing was accomplished in the comfort of our home. We will definitely recommend you to others.”
Ask a VA Loan Expert
It's our turn to serve you.
Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.
Ask a VA Loan Expert
Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.
Click on the buttons below to get started