Existing NewDay USA Customers
Access your loan account
Visit our online portal to make payments, set up automatic drafts, and view your monthly statements. If this is your first time accessing the portal, you will be prompted to make an account using your servicing loan number.
Request payoff statement
Visit our online portal for payoff inquiries.
Trouble paying?
We may be able to help. Contact our Loss Mitigation department at 855-977-4351. Email Address for our Loss Mitigation department is LossMitsupport@MyNewDayUSALoan.com. We will do everything we can to assist you.
Additional support
Customer care representatives are standing by at (855) 993-1716 to assist you with an existing NewDay USA mortgage.
New Customers
Questions About VA Loans?
Visit our FAQ page for general information and answers to common VA loan questions.
Interested in a new loan?
Call 800-405-4187 to speak with a friendly loan specialist about our financial services. Or apply online 24/7.
Too Much Mail?
If you are receiving mail from NewDay USA and you would prefer not to, please send an email to RFL@NewDayUSA.com with subject line "Do Not Mail".
To help us properly unsubscribe you from our mailing list, please make sure to include the below information in your email:
- Name
- Address
- Reservation # on your mail piece
You will receive a confirmation email once you send us your request. Please note, due to the mailing cycle, it may take 3-4 weeks for you to stop receiving mail from NewDay USA.
Kathy“The refinance paperwork and approval was processed quickly and easily. I like the fact that the papers could be signed at our home. Having the online portal with the ability to monitor my loan and the helpful information available is definitely a plus.”
Edward B.“Overall, a very pleasant experience. My Account Executive was always on the ball, always called back, and was very helpful. I had a couple of minor nusiances in paperwork required and looks like my two payoffs were miscalculated, one of which is in my favor,...”
Ernesto M.“This is our 3rd time to refinance with NewDay USA. This time the process only took less than a month. Corey, who helped us was very prompt and responsive..”
Ask a Veteran Loan Expert
It's our turn to serve you.
Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.
Ask a Veteran Loan Expert
Since 2009, we've helped over 51,000 Veteran families get the most out of their VA Benefits.
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